CassQuest’s suite of billing, collections and consulting services is backed by knowledgeable staff, cutting-edge technologies, and years of experience in the adult day services field. Our team works hard each day to provide you with the highest possible return on your claim submissions—and a level of customer support that’s second to none.

How Can We Help You?

Complete, Accurate Billing Services. CassQuest handles all the tasks involved with bill processing and claims follow-up, allowing your staff to refocus their time and energy elsewhere. Specially designed to support the rigorous requirements of California’s CBAS program, our process features a robust system of checks and balances designed to ensure compliance and accelerate payments. From sending out the initial bill to following up on unresolved claims, we oversee every aspect of your receivables as if we were your own on-site billing department.

At CassQuest, open and proactive communication is the hallmark of our billing solutions. We alert you immediately to problems that may be delaying payments, such as missing paperwork. What’s more, our web-based billing platform allows you to get claim and patient updates from your computer, smartphone, or tablet—no matter where you are.

Auditing Services. CassQuest’s Auditing services are designed to help you pinpoint and resolve those unpaid claims that are hurting your cash flow. First, our claim specialists perform an in-depth analysis of all submitted billing claims. We then investigate any outstanding claims and develop and implement a strategy for recovering payment.

Consulting Services. Need expert guidance on a particular billing issue? Our adult day services billing consultants are available to work with you one-on-one to address a variety of problems, such as navigating today’s diversity of managed care plans, getting your claims paid more quickly, and streamlining the flow of paperwork needed for timely reimbursement.

What Your Company gets with us is unmatched knowledge and expertise, world-class service,  and a single vendor relationship!